Conference and Administration Management Services

Iceberg Events has a wide range of conference and administration services available which you can use in total or individually, depending on your needs. We specialise in working with Franchise or Groups on their internal Conferences. We are have experience in making conferences self-funding, please read more below.

Outsourcing the event management is a great way to free up your staff's time and let you enjoy the event. We will regularly communicate with you and give updates so you're not left in the dark.

The following are management services we offer:

Staffed office from 8.30am till 5.30pm Monday to Friday. Our staff (and their lovely phone manners) will handle all incoming conference enquiries; make all bookings, produce all delegate documentation including tax invoices, delegate registrations, delegate lists, table seating plans, regular banking runs, receipts and much more.
Your event will have a Professional Conference Organiser to project manage the event from the beginning, prepare a budget and work within the timeline and budget requirements to ensure your event goes smoothly. If issues arise, Iceberg Events problem-solve it as quickly as possibly.
Conference Program - assist with timings for sessions and social activities. We will plan an unique program that suits you.
Sourcing Guest Speakers & Entertainment - we will come back to you with options and costings.
Trade Show and Exhibition - we can organise the packages, organise boothing and logistics.
Sponsorship Management - develop sponsorship packages and manage the sponsors through to ensuring the benefits are beling delivered and recognition. On top of this, several of the meetings we run for clients are self-funding - it doesn't cost the franchisor or head office anything, because we have developed a way to include your trade partners, give them a whole lot of value, and have them assist with the expenses. Talk to us about how this could work in your industry.
Delegate Management - receive and process via post, email, internet registration webpage and fax. We will process payments either via credit card, cheque or direct deposit into your dedicated conference account. We will also chase up bounced credit cards or outstanding payments. We will handle conference enquiries and assist in delegates special requirements or needs.
Conference database - setup and manage the Conference database, Iceberg Events has a multi-user license for the latest version of MIE Summit Event Manager - Pro (Conference & Event Management Software).
Reporting - we can prepare delegate reports at your request at any time or at pre-arranged regular intervals.
Theming, decorations, or event styling options within your budget.
Audio visual requirements for speeches, speakers or entertainment. We do this through sub-contracting or in-house providers - whichever one will best suit your needs.
Conference website - set up and manage your event website with 256 bit encryption and SSL security for the online payment component. The website can link to the flight bookings systems. We can host your conference website for you (at minimal costs). Alternatively, we setup a special domain name for your conference that we can maintain for you every year, with the ability to purchase the domain and website outright. We look after the design and content management.
Conference Blog - set up and give you the ability to maintain and post regular Blogs so that there is an open dialogue between you and the delegates. This gives a great sense of community and interactivity with both side of the parties.
Design of Conference Registration Brochure. We can do this in-house or use preferred supplier to organise hard copy brochures, or digital formats.
Attendance of meetings - via meetings or teleconferences, Iceberg Events will keep you up to date on the progess. We will go to wherever the meeting is located; alternatively, we have a meeting room at our office location that you are more than welcome to use as part of our event management service.
Delegate satchels - we can source and have them branded for you and arrange the packing and delivery to the conference venue.
Social Programs - we can include that within the conference package or keep it optional - we'll take care of the options and registrations.
Pre and Post Touring or Partner Programs - Iceberg Events can develop and publish a fully optioned pre and post touring program along with daily tour and activity options for accompanying persons
Event Photography - Iceberg Events can organise a Professional Photographer for the night, CD of photos, and help set up a Photo Gallery for you. We can also organise a professional to film your event too.
Feedback Results and Final Report - Iceberg Events will provide a Final Report with Financials, Delegate Feedback Results, Event Debrief and much more. This will be helpful for next time!